Terms of Use

These Terms of Use ("Terms") are a binding agreement between you and CoParent Console (the "Service", "we", "us", "our"). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

CoParent Console is operated from Ireland and built with a strong focus on privacy, data protection, and family wellbeing.

You must be at least 18 years old to create an account. You confirm that the information you provide is accurate, that you have the authority to share household data with your co-parent, and that any information you record about children is provided lawfully.

The Service is intended for adults. There are no direct accounts for children. You are responsible for the information you input about children.

You are responsible for keeping your credentials confidential and for all activity under your account. We strongly recommend enabling two-factor authentication. Notify us promptly of any suspected unauthorised access by emailing support@coparentconsole.com.

You may invite one co-parent per child using an invite code. You may also generate time-limited, view-only invite codes for mediators or solicitors. You are responsible for who you invite and for revoking access when it is no longer appropriate.

You are responsible for the accuracy of the data you enter into the Service. CoParent Console does not verify the correctness of any entries, including messages, expense amounts, journal entries, calendar events or child profile details.

You retain all rights to the content you create (messages, journal entries, uploaded documents and similar). You grant CoParent Console a worldwide, royalty-free, non-exclusive licence to host, process, display and transmit your content strictly for the purpose of providing the Service to you and your invited users. This licence ends when your content is deleted from our systems.

A core purpose of the Service is to create a reliable, contemporaneous record. Once created, messages cannot be edited or deleted, and key actions are written to an immutable audit log. You accept this behaviour as a fundamental feature of the Service. You are responsible for considering this before sending any message or taking any recorded action.

You must not use the Service to:

• Harass, threaten, stalk, defame or incite violence against any person.
• Upload content that is unlawful, infringes intellectual-property rights, or contains malware.
• Circumvent security, scrape data at scale, or attempt to access accounts or households other than your own.
• Use the Service to violate any court order, protective order or similar legal instrument.
• Resell the Service or use it to provide a competing service.

We may suspend or terminate accounts that breach these rules.

CoParent Console does not provide legal advice. Any information generated by the platform, including reports or exports, should not be considered legal advice. Whether such records are admissible or persuasive in any legal proceeding depends on the rules of the relevant jurisdiction.

New accounts include a 30-day free trial with full, unrestricted access to every feature. No payment details are required to start the trial and there are no storage limits or feature restrictions during the trial. The only capabilities that remain paid-only during the trial are: exporting PDFs, downloading reports, generating a Court Bundle, exporting data and sharing records externally (for example inviting a mediator or solicitor). You may cancel during the trial at any time, free of charge.

If you do not subscribe by the end of the trial, your account will move to a 7-day read-only grace period. During this period you can sign in, view every record, review Insights and browse your Court Bundles and Documents, and subscribe to reactivate full access at any time. You cannot create new messages, calendar events, expenses, journal entries, documents or invitations during this period, and the paid-only capabilities above remain paid-only.

If no subscription is activated by the end of the grace period, your account will be locked. Sign-in will continue to work; you will retain the same read-only view of your records and will see a clear “Subscribe to regain access” prompt and a support contact link. Your data is preserved indefinitely — nothing is deleted — so that you can resume where you left off whenever you choose to subscribe.

If you choose to subscribe, paid subscriptions are billed at €10.99 per month (with a minimum commitment of three months) or €99 per year billed in advance. The annual plan has no monthly minimum because the upfront payment itself covers the commitment period. After the initial three-month period on the monthly plan, your subscription continues on a rolling monthly basis unless cancelled. On the annual plan, your subscription renews automatically at the end of each year unless you cancel. You may cancel a monthly plan at any time after the initial three-month commitment period. You may cancel an annual plan at any time. Cancellation takes effect at the end of the current billing period (the end of the current month for monthly subscribers, or the end of the paid year for annual subscribers). After cancellation, your account moves into the same 7-day read-only grace period and then locks as described above. No partial refunds are provided for unused time on either plan.

• Free trial: 30 days, no card required, full unrestricted feature access apart from the paid-only capabilities listed above.
• Read-only grace period after trial / cancellation: 7 days.
• Account lock if no subscription is activated by the end of the grace period.
• Data retention after lock: indefinite — your data is preserved and nothing is deleted while your account remains locked.
• Monthly plan: €10.99 per month.
• Annual plan: €99 per year, billed in advance (saves €32.88 vs. paying monthly for the same period).
• Minimum commitment on the monthly plan: 3 months (total €32.97).
• No monthly minimum on the annual plan; the upfront annual payment satisfies the commitment.
• You cannot cancel within the first 3 months of paid use on the monthly plan.
• You can cancel the annual plan at any time, and your access continues until the end of the year you have paid for.
• After the monthly minimum, you can cancel the monthly plan at any time.
• Cancellation takes effect at the end of the current billing period (month or year).
• No partial refunds are provided for unused time on either plan.

Payments are processed by Stripe. Your card details are handled directly by Stripe and never stored on our servers. You can manage your subscription from the Settings page in-app.

Viewer access granted to mediators, solicitors or other professionals you invite is a separate, granter-led arrangement and is not affected by the trial, grace-period or subscription cycle described above. Viewer access depends on the inviting parent's account remaining active. If a parent's account is deleted or anonymised, related viewer access ends with it.

We aim to keep the Service available, but we do not guarantee uninterrupted operation. The Service may be updated, changed, suspended or interrupted from time to time — for example, for maintenance, security updates, or to release new features. Where changes are material we will provide reasonable notice.

The Service integrates with third parties (for example payment processing, email delivery and object storage) whose performance is outside our direct control. We are not responsible for third-party outages or changes to their services, but we will act reasonably to restore functionality.

You may close your account at any time by contacting us, subject to the subscription terms in section 9. We may close or suspend accounts for material breach of these Terms, legal reasons, or extended inactivity after reasonable notice. On termination, we will retain data only as set out in the Privacy Policy.

To the maximum extent permitted by law, the Service is provided "as is" and "as available". We exclude all warranties not expressly set out in these Terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded under Irish law.

To the maximum extent permitted by law, CoParent Console will not be liable for indirect, consequential, special, exemplary or punitive damages, nor for loss of profits, business, goodwill or anticipated savings.

We are not responsible for disputes between users of the Service. CoParent Console provides tools for record-keeping and communication; how those tools are used between co-parents, mediators or solicitors is a matter for those individuals.

Our total aggregate liability arising out of or in connection with the Service (whether in contract, tort or otherwise) is limited to the greater of (a) the fees you paid for the Service in the twelve months preceding the event giving rise to the claim, and (b) one hundred euro (€100).

You agree to indemnify CoParent Console against any third-party claims arising from your content, your use of the Service in breach of these Terms, or your breach of Data Protection Law, to the extent such claims are caused by you.

This agreement is governed by the laws of Ireland. The courts of Ireland have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms. If you are a consumer resident in another EU country, you retain the benefit of any mandatory consumer-protection rights in your country of residence.

We may update these Terms from time to time. Material changes will be notified in-app or by email and take effect after reasonable notice. Continued use of the Service after changes take effect constitutes acceptance.

Questions about these Terms: support@coparentconsole.com.